At Lowthwaite B&B we are committed to safeguarding and preserving your privacy.
Lowthwaite B&B collect personal information from you if you register online with us, or carry out transactions for goods and services via our website or communicate with us by phone or email or other means.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Passive Information Collection
As you navigate through the site, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as:
Internet Protocol (IP) Addresses and Web Logs
An IP address is assigned to your computer each time that you access the Internet. This enables your computer to send and receive data. Generally, every time you connect to the Internet, your IP address changes. However, in some circumstances (i.e. with some broadband connections) your IP address is fixed. A fixed IP address can be associated with your particular computer and may, therefore, amount to your personal information.
Web log information is non-personal information that is collected by the computer that hosts the site each time you visit. Examples of the type of information that can be collected using your IP address and/or web log information include details of the date and time that you visited the site and the type of Internet browser and computer operating system that you used. We, or our authorised agents, use your IP address and/or web log information to collect and report aggregate information on how the site is being used and ways in which the site can be improved.
What are cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
We use Google Analytics Universal to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies.
Managing your cookie settings
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at www.aboutcookies.org.
Use of Your Information
We may use your personal information:
We never give your details to third parties to use your data and so enable them to provide you with information regarding goods or services.
Sharing Your Information
We may use third parties to perform functions on our behalf in relation to the site and the purposes set out in this policy (for example, website hosting). Such third parties may be provided with access to your personal information if needed to perform their specific functions, but may not use such information for any other purpose.
Storing Your Personal Data
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately, the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
We are required by law to collect the following information on all our guests and keep for a year and show them to a police officer if they request to see them, after which time they will be destroyed.
For British Guests:
Name and nationality
For Non-British Guests:
Name, nationality, passport number, address of next destination
Disclosing Your Information
Third Party Links
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Your Rights GDPR
If you would like to access the personally identifiable information we have collected about you via the site, or if you would like to cancel, correct or update your information, you may:
To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such cancellations, corrections or updates.